Attendees

Ground Rules:

Time

Item

Who

Notes

10min

State of the Wayfinding Committee

Autumn

Wayfinding committee picking up from previous work from a year ago
Previous projects located in Box folder
All things on old Wiki page is in the new Box folder
Signage inventory completed; Autumn created index organized by in use, types of signs, etc.
Leadership of this has changed due to vacancy in Building Manager position
Wayfinding committee to take over leadership on new signs, picking designs and locations, etc.
Proposal needs to be submitted to LAMP to change permanent signage
To do: usability testing to determine where visitors are looking for things, where visitors are getting lost
To do: figure out if we design in house or if we consult with external firm for designs
Projects

1hr

How do we want to proceed?

Gathering as much information as possible
Holistic vs. stages
In-house vs. consultant (or combination)
How do we identify 'bump points'?
Where do we draw design ideas from?
Workflow (survey/information gathering, design ideas, design creation, proposal submission, actual replacement of signage)

Group Discussion

Regarding signage -
- questions about budget - how much can we change
- reach out to other libraries regarding how they addressed their space issue re: funding
- Kaitlin volunteered to help with grant writing
- Autumn to work with LEAD to gather resources for investigation
- Address low hanging fruit first - bad signs, sticky notes, etc.
Three major forces - admin/LAMP, building manager and LEAD, and Dan Moret for marketing/approval
Questions that we want to answer with data, and ideas to collect data.
- What are the experiences of other libraries that can help us?
  - Contact other libraries.
  - Published articles
- What are the "bump points" experienced by library users?
  - Information in LibAnalytics. All questions at the reference desk are recorded there for one week each month.
  - Surveys to library users
  - Surveys to reference desk staff
- What is the most useful design?
  - Experiment with the temporary informational, directional, and policy signage.
- Assessment.
  - Experiment with prototypes of signs to see if they work

20min

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