| Table of Content Zone | ||||
|---|---|---|---|---|
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Task | Web Application | Mobile Application |
|---|---|---|
Add/delete/edit user | Yes | Yes** |
Add/remove team member | Yes | Yes |
Add/delete credentials | Yes | No |
Assign/Remove access | Yes | Yes** |
Create device schedules | Yes | No |
Assign device schedules | Yes | Yes** |
Assign device groups | Yes | No |
Add/delete device | No | Yes** |
Update programming | Yes | Yes** |
Update firmware | Yes | Yes** |
Configure Wi-Fi | No | Yes** |
Retrieve Audits | Yes | Yes** |
** Must be connected to the device through the mobile app
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| Info |
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Naming Conventions for doors
The copy number in Engage does not need to match the copy number on the key card label. Because study room key cards frequently go missing, you will have several key cards for a single room in the system, sometimes as many as 6. You can identify the credential by its hot stamp. |
Adding Credentials
| Note |
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Each user should always have only one credential. More than one complicates removing access and resusing credentials. |
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How you add the credential and how it appears in Engage depends upon the type of credential you are using. Adding credentials must be done from within a user profile.
Valley Library - study rooms and research rooms
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These locks use smart credentials and require the MT20W credential reader, the Engage desktop app, and a wifi connection.
Start the Engage desktop app.
Connect your credential reader and wait until it finishes starting up and connecting to wifi. The light will be a solid blue.
Click the Add Credential button.
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The hot stamp will be part of the credential name, making it easy to identify.
Library Staff - Staff area doors
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These locks use prox chip credentials and require the MT20 credential reader. It doesn't require an additional app or wifi connection.
Plug in the credential reader and wait until it stops beeping. The light will be red.
Select a user profile.
Click the Add Credential button.
Place the cursor in the field and scan the key card.
The credential will appear as a bunch of black dots. It will not give you a hot stamp number.
Click Save
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The credential will appear as "Credential 1". This makes it harder to identify and another reason each user will have only one credential.
Assigning Access
Access is assigned to the user profile, not the credential. This means that you do not need to reassign user access if you must replace a credential. While the process is the same for both facility files, there are some considerations unique to the smart chip cards.
Smart Chip Credentials | Prox Chip Credentials |
|---|---|
A smart chip credential has only 11 slots to carry access information. This is because of no tour programming. When using smart chip credentials:
| A Prox chip credential can carry access information to as many locks as you need. The number of locks we have will not exceed the capacity of the credential. |
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Select the User you are assigning access to.
Click the Assign Access button.
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