| Table of Content Zone | ||||
|---|---|---|---|---|
|
...
Task | Web Application | Mobile Application |
|---|---|---|
Add/delete/edit user | Yes | Yes** |
Add/remove team member | Yes | Yes |
Add/delete credentials | Yes | No |
Assign/Remove access | Yes | Yes** |
Create device schedules | Yes | No |
Assign device schedules | Yes | Yes** |
Assign device groups | Yes | No |
Add/delete device | No | Yes** |
Update programming | Yes | Yes** |
Update firmware | Yes | Yes** |
Configure Wi-Fi | No | Yes** |
Retrieve Audits | Yes | Yes** |
** Must be connected to the device through the mobile app
...
Once it has finished beeping and you've clicked Next, you should get this screen.
If there is an error, it will happen quickly. See the troubleshooting guide in the Engage manual for tips and tricks.
Credential Management
| Note |
|---|
Each user should always have only one credential. More than one complicates removing access and resusing credentials. |
Damaged Credentials
Key cards, especially study room key cards get A LOT of use; sometimes they get damaged and need replacement.
...