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Table of Content Zone

Table of Contents
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Task

Web Application

Mobile Application

Add/delete/edit user

Yes

Yes**

Add/remove team member

Yes

Yes

Add/delete credentials

Yes

No

Assign/Remove access

Yes

Yes**

Create device schedules

Yes

No

Assign device schedules

Yes

Yes**

Assign device groups

Yes

No

Add/delete device

No

Yes**

Update programming

Yes

Yes**

Update firmware

Yes

Yes**

Configure Wi-Fi

No

Yes**

Retrieve Audits

Yes

Yes**

** Must be connected to the device through the mobile app

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  • The hot stamp will be part of the credential name, making it easy to identify.

  • Jump to No-Tour programming below.

Library Staff - Staff area doors

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Smart Chip Credentials

Prox Chip Credentials

A smart chip credential has only 11 slots to carry access information. This is because of no tour programming. When using smart chip credentials:

  • Use lock groups instead of individual locks when it makes sense.

  • Follow the process for reusing credentials when you need to delete a smart chip credential or remove access.

A Prox chip credential can carry access information to as many locks as you need. The number of locks we have will not exceed the capacity of the credential.

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  • Change the expiration date to today’s date.

  • Click Save

    • You will get a pop-up telling you that the expiration date for all of the access permissions will be changed to match the date of the user profile. That’s exactly what you want.

    • If this is a smart credential, an update button will appear next to the credential. You won’t be able to update the credential unless it is returned.

  • You must update the lock before the credential’s access will be fully removed from the lock.

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  • Smart credentials must be updated before following the steps below. (add link)

  • Update the expiration date as described above. Set it to 5 years from today’s date.

  • Assign access to the credential.

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Missing credentials, especially those for study rooms, may be returned eventually which means we want to salvage them whenever possible. Detailed instructions are on the Salvaging No Tour Credentials page but here is a short summary.

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If the credential is returned, update the credential as described in Salvaging No Tour Credentials.

Prox Chip Credentials (Library Staff)

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  1. Log In to the web application.

  2. Follow the Clearing Access Assignments on Existing Credentials section to set the credential to expire “Tomorrow.”

    1. Update Credential for No-Tour Programming

  3. Wait for the credential to expire.

  4. Delete Credential.

  5. Delete User.

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