| Table of Content Zone | ||||
|---|---|---|---|---|
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Task | Web Application | Mobile Application |
|---|---|---|
Add/delete/edit user | Yes | Yes** |
Add/remove team member | Yes | Yes |
Add/delete credentials | Yes | No |
Assign/Remove access | Yes | Yes** |
Create device schedules | Yes | No |
Assign device schedules | Yes | Yes** |
Assign device groups | Yes | No |
Add/delete device | No | Yes** |
Update programming | Yes | Yes** |
Update firmware | Yes | Yes** |
Configure Wi-Fi | No | Yes** |
Retrieve Audits | Yes | Yes** |
** Must be connected to the device through the mobile app
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Prox Chip Credentials (Library Staff)
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If a Prox chip credential is returned, follow the instructions for missing credentials to change the expiration date. Set it for 5 years. Then do a manual or scheduled lock update.
Lost Credentials
If a credential has been determined as lost and is not expected to be returned, it can be deleted from the program. The process is the same for both smart and prox chip credentials.
Select the user profile associated with the credential.
Click the credential hyperlink
Click Delete this credential
Confirm you want to delete the credential and delete it.
| Info |
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Should a smart credential return after it has been deleted from the system without being updated, it can still be reused as long as there is a programming slot available. The number of slots still available can be seen by clicking Add Credential. You will see a graphic indicator of how many sectors are assigned or blocked. If all 11 sectors are red, the card can no longer be programmed. |
Salvaging Smart Credentials
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