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Troubleshooting Slow Program
If the Schlage program is taking forever to bring up "Generate Program Files," you may need to clear out some files.
To do so, navigate:

  • My Computer
  • My Documents
  • WM_Locklink My Documents (NOT CURRENT)Open up the desktop shortcut to "Documents on Portunus."
  • Delete all listed files with A and D in the file name
    • For reference: "A" designates an audit file and "D" designates a door file
  • Do NOT delete the following files:
    • Templates
    • Capindex.ndx
    • LOCKINFO.CFG
    • Uplink.log

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