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Overview

Sometimes you will need to reset a lock to factory settings:
If the door fails to recognize codes/cards, use the following instructions to reset and reprogram the lock. This failure can be distinguished from dead batteries by the fact that the red light will flash each time a number pad is pushed but fails to allow access. When the batteries are dead, no lights will flash.

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its original factory settings. This can happen for a variety of reasons but the most common reason is moving the lock to a new facility file. However, you may find you need to do it for other reasons as well, such as a door's complete failure to recognize a code/key card despite everything being programmed correctly, and the batteries are fine. The process for doing this is different for each type of lock. 

There are 3-4 basic steps:

• Create a program for the lock using the SMS software on the computer.
• Reset the lock to factory default
• For CM locks: "Create" a programming credential for the lock
• Program the lock with the file you downloaded onto the HHD.

CM locks (old locks)

These are the locks for all of the study rooms and research rooms. They require the serial port autosync cable and a programming credential when programming the lock.

• You are going to need a Philips head screwdriver or a drill and the programming credential. You will also need to program the lock as well, so bring the HHD and the serial port autosync cable.
• If you are unable to operate the lock at all, check out the master key from Circulation's locked closet  to obtain access to room.
• Unscrew back panel
• There are two small white buttons on the circuit board inside:
  
• To reset the lock to factory settings:
  • Press the clear button 3 timesAt this point the only usable access code is: 13579. The red light should come on for about 10 seconds. Wait until the light turns back off.
  • This resets the lock to the default access code. You will find this code at the back of the hard copy of the room coordinator manual.
  • Test this code to see if the door is now respondingresponds.
  • If it isdoes, proceed to program in preparing the lock for re-programming card.
  To prepare the lock for re-programming:
  • .
  • If it does not, repeat the previous steps and try again.
  • If it still does not work after a 3rd time, either the button battery is dead (which requires a locksmith) or the lock may have completely failed and needs to be replaced.
• The next step is to essentially create a programming credential for the lock. 
  • Press the re-program button 3 times.
  • Wave Hold the re- programming card credential in front of the card reader as you would to open the doorlock until you see the green and red lights flash.
  • Press the re-program button 1 time
  • Wait 10 seconds for the process to complete.
  • Test the card lock by again waving it in front of the card reader; it should now flash both the presenting the programming credential again. The lights should flash red and green lights alternatelyalternately. This means the lock recognizes the programming credential.
• To reRe-program the lock:
  • Gather the necessary tools to re-program locks
    • Palm-pilot
    • CIP lock reader
    • Connector cable
    • Re-programming card
  • Connect palm-pilot to door with the CIP lock reader.
  • Select program lock by selecting name
    • It will not be able to be programmed via the retrieving name feature until after initial programming.
  • Select door needing to be reprogrammed
  • Wave re-programming card in front of reader
  • Select OK
  • When finished, disconnect lock reader Open the SMS Utility Software on the HHD and login. You should have a file on here for programming the lock. If you haven't done this, you will need to go back to the computer and create a file.
  • Connect the HHD to the lock with the serial autosync cable.
  • The HHD will tell you this is a new lock. It will ask you to select which door this is from the list of doors waiting to be programmed on the HHD.
  • Select the name of the lock. Double check to make sure you have selected the correct door. 
  • Follow the prompts on the HHD and program the lock as you normally would.  Refer to Programming Electronic Locks for reference if needed.
  • When finished, disconnect the HHD and test door with pin/cards
• Once finished, re-attach back plate, being careful to make sure the spring is properly attached to the peg in the lock.