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After you have ruled out all the other possible reasons a key may not work, it may be the key card needs replacing because of either external physical damage or internal damage to the electrical components inside the key card. The internal components can get damaged by strong magnets, static electricity and excessive bending of the card (like being put in pants pockets), or going through the laundry (hey, it happens).
Note: If you are replacing a
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Grad Commons research room key card, please read the audit instructions for preserving the audit information before replacing the card.
Update the record in the SMS Express Software
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