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Table of Contents

Overview

  • Credentials are the tool someone uses to unlock an electronic lock. 
  • Credentials can come in many forms.
  • Creating a credential is a multi-step process. 
  • At Valley Library we use:
    • Personal Identification Numbers (PIN
    • Proximity Credentials 
      • Key cards
      • Fobs

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  • Doors
    • This is used primarily in the facilities for 1st, 5th, and 6th.
    • Credentials for a door must be assigned to a user.
    • Because the rooms are used by multiple patrons, it is not realistic to give each patron their own credential to use the room. 
    • Instead, the door becomes the user. 
      • Credentials for the room are then assigned to the room's door. 
      • Each door is given two credentials (copy 1 & copy 2). 
      • These are the key cards we check out at the Circulation desk.
    • We could use Circulation as the user, but then Circulation would have hundreds of credentials, and that isn't practical either.
  • Keys
    • This group is for credentials that aren't always assigned to a real person but aren't part of a large enough group to have its own user group.This group is used in a variety of ways. It includes:
      Credentials used by Circulation including
    • master key cards
    • freeze and toggle credentials
    • credentials for Valley Library classrooms (not Grad Commons)are used as shared assets.
    • It includes:
      • Key cards in the Circ locked closet such as master key cards for rooms, freeze and toggle credentials, and circulating staff credentials.
      • Credentials for outside departments like Campus Printing and Mailing.

Types of Credentials by User Groups

  • Key cards

    • Study rooms, Research rooms and Classrooms use key cards
    • The key cards are purchased by Library Spaces and kept by the Room Coordinator
    • They are labeled using a label maker and a record is created in Alma for these credentials.
    • Key cards are checked out to patrons at the Circulation desk.
  • OSU ID cards

    • Used primarily by OSU staff. We do not use this credential for student workers, unless they request it. (COVID-19 Exception–Student workers now use ID cards as their credential because they need exterior door access to the loading dock.)
    • OSU ID cards have a proximity chip in them that can be utilized as a credential for Valley Library locks.
    • Cards are programmed using the card's hotstamp and facility code.
    • The hotstamp and facility code can be looked up by OSU ID number through a prox lookup website. Access to this website must be requested from the ID Center.
    • Using this data, a credential is created in the software and programmed into the door locks.
  • Key fobs

    • Used primarily by departments. Examples include:
      • DAS, Honors College, Information Desk.
    • The Room Coordinator has a supply of key fobs that can be programmed as credentials.
    • These are generally labeled with a key tag.
  • Personal Identification Numbers (PIN)

    • PINs are issued primarily to students workersas temporary credentials.
    • They are always given an expiration date
    • Room Coordinator checks in with Student worker managers each term to update credentials as needed.
    • Room Coordinator keeps a spreadsheet of credentials issued to Student workers in the Restricted Drive.
    • PINS are also issued to new staff as a temporary credential. 
    • Room Coordinator will create a batch of PIN credentials
    • When the Library Spaces Planning Manager has approved an access request, the Room Coordinator will receive a copy of the completed access request.
    • The Room Coordinator will then email a temporary PIN to the new employee's supervisor.
    • Room Coordinator will create a permanent credential for the new staff member. The Room Coordinator will deactivate the the PIN when issuing the permanent credential.
    • Permanent credentials are programmed into the locks approximately once a month, more often if needed. .
    • Tracked on a spreadsheet managed by the Room Coordinator.

Credential Functions

When credentials are being created, they can be assigned different functionality. Select a function from the drop-down menu.

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