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| Table of Contents | ||
|---|---|---|
|
Engage is the software used to manage many of the Valley Library electronic locks. If you are new to managing the electronic locks, please read the overview before getting started.
Overview
Valley Library Engage Site Files Structure
There are many Engage User Guide:
| View file | ||
|---|---|---|
|
| Table of Contents | ||
|---|---|---|
|
Overview
Valley Library Engage Site Files Structure
There are many factors to consider when setting up a site within Engage for the locks. The table below outlines how the two Engage sites have been structured to meet the needs of The Valley Library.
Site Name | Valley Library | Library Staff |
|---|---|---|
Primary Purpose | Public area spaces. This includes study rooms, research rooms, and other reservable spaces with LE locks. It also includes some staff areas in public spaces such as the faculty offices in the Graduate Student Commons on 6th floor. | Areas that are primarily staff area spaces such as LEAD staff area, some 2nd floor conference rooms, and Barnard classroom (5420). Most devices are LE locks but there is also a CTE device on the glass door into LEAD by the main entrance. |
Credential type used | Smart (cards and fobs)
| Prox (OSU ID cards and Schlage key cards)
|
User Profile types |
|
|
Credential Reader | MT20W. Requires desktop Engage application and wi-fi connection. | MT20. No additional software required. |
Programming Method | No-tour, scheduled updates, and manually. | Scheduled updates and manually. |
Device Groups | 1st floor, 2nd floor, 5th floor, 6th floor, GSC Consultation rooms, GWC Offices | None |
Device Schedules | Summer Unlock | None |
Global Settings | No-Tour enabled | No-Tour not enabled |
Device Defaults | Beeper Enabled, 3 second relock delay, Long communication and normal performance | Beeper Enabled, 3 second relock delay, short communication and normal performance |
Reader Defaults | Credential: SMART MIFARE (Classic and DESFire) | Credential: Proximity (Schlage HID) |
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Task | Web Application | Mobile Application |
|---|---|---|
Add/delete/edit user | Yes | Yes** |
Add/remove team member | Yes | Yes |
Add/delete credentials | Yes | No |
Assign/Remove access | Yes | Yes** |
Create device schedules | Yes | No |
Assign device schedules | Yes | Yes** |
Assign device groups | Yes | No |
Add/delete device | No | Yes** |
Update programming | Yes | Yes** |
Update firmware | Yes | Yes** |
Configure Wi-Fi | No | Yes** |
Retrieve Audits | Yes | Yes** |
** Must be connected to the device through the mobile app
...
Prox Chip Credentials (Library Staff)
Lost Credentials
...
If a Prox chip credential is returned, follow the instructions for missing credentials to change the expiration date. Set it for 5 years. Then do a manual or scheduled lock update.
Lost Credentials
If a credential has been determined as lost and is not expected to be returned, it can be deleted from the program. The process is the same for both smart and prox chip credentials.
Select the user profile associated with the credential.
Click the credential hyperlink
Click Delete this credential
Confirm you want to delete the credential and delete it.
| Info |
|---|
Should a smart credential return after it has been deleted from the system without being updated, it can still be reused as long as there is a programming slot available. The number of slots still available can be seen by clicking Add Credential. You will see a graphic indicator of how many sectors are assigned or blocked. If all 11 sectors are red, the card can no longer be programmed. |
Salvaging Smart Credentials
No Tour feature allows key cards (credentials) to carry the program to the door without manually updating the door lock. However, there are limitations with this feature. A key card has 11 slots for programming. This means it can be programmed to open any combination of up to 11 locks and lock groups. On this page, page numbers refer to the Engage User Manual attached to this page.
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It is important to clear all credential assignments from a returned credential smart chip credentials so that the credential will have all 11 door assignment available. Credentials with cleared door assignments can be treated as new and reissued to a new user without any restrictions.
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