When a request comes in by email, get all the pertinent information needed to put the request in.
- New employee
- Phone number that their predecessor used
- Will need the port # and location
- Name for Banner and email for tie-in
- Long Distance Calling Authorization Card
- ID number of new employee
- Employee that is leaving
- Stop the Long Distance Authorization Card
- Update the website's employee directory
- Update the library's phone directory
- In some cases, disconnecting a port for that space is necessary
- Change in Data or voice ports
- Need port numbers, telephone numbers, billing information, etc.
Submit the requests through the telecom manager in the library, currently the Executive Assistant.