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Re-setting a lock to factory settings:
If the door fails to recognize codes/cards, use the following instructions to reset and reprogram the lock. This failure can be distinguished from dead batteries by the fact that the red light will flash each time a number pad is pushed but fails to allow access. When the batteries are dead, no lights will flash.

  • Use master key to obtain access to room
  • Unscrew back panel
  • There are two small white buttons on the circuit board inside:
  • To reset the lock to factory settings:
    • Press the clear button 3 times
    • At this point the only usable access code is: 13579
    • Test this code to see if the door is now responding.
    • If it is, proceed to program in the re-programming card.
  • To prepare the lock for re-programming:
    • Press the re-program button 3 times.
    • Wave the re-programming card in front of the card reader as you would to open the door.
    • Press the re-program button 1 time
    • Wait 10 seconds for the process to complete.
    • Test the card by again waving it in front of the card reader; it should now flash both the red and green lights alternately.
  • To re-program the lock:
    • Gather the necessary tools to re-program locks
      • Palm-pilot
      • CIP lock reader
      • Connector cable
      • Re-programming card
    • Connect palm-pilot to door with the CIP lock reader.
    • Select program lock by selecting name
      • It will not be able to be programmed via the retrieving name feature until after initial programming.
    • Select door needing to be reprogrammed
    • Wave re-programming card in front of reader
    • Select OK
    • When finished, disconnect lock reader and test door with pin/cards
  • Once finished, re-attach back plate
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