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Loading Dock Services receives mail/packages/shipments for over 350 people in the Valley Library from 8AM-5PM Monday through Friday (excluding holidays and other closures). This service is one of the primary responsibilities of Alice Mang Derrick Padar who manages service expectations with the assistance of 2-3 student employees, and back-up support from other staff in the Resource Acquisitions & Sharing Department.
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- Answering the loading dock door and allowing in individuals that have identified themselves as delivery personnel, or OSU personnel such as facilities or recycling.
- Supporting large shipments. Liaising with campus mail, campus parcel, and campus freight to arrange for successful pick up and deliveries for building residents.
- Contact Alice Derrick to help facilitate the arrival and pickup of large shipments.
- Signing for packages. We do not inspect packages prior to signing unless:
- Recipient has specifically asked Alice Derrick for inspection prior to signing.
- Delivery person is concerned about damage due to shipping.
- Company requires inspection prior to signing.
- Sorting packages and noting total amounts, for whom, and when delivery occurred for internal auditing purposes.
- Mail with generic addresses (121 The Valley Library, Corvallis, OR) will be opened by Alice Mang Derrick Padar to determine recipient.
- Notification of package arrival when one of the following has occurred:
- Recipient asks to be directly notified by Alice when package arrives.
- If package is left on the loading dock for more than one week.
- If multiple or large packages are impeding the normal flow of work.
- If the recipient has moved out of the building, or is a new/unknown name/unit/department in the building.
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