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Current Locations within LibCal

• Valley Library: This location is for spaces owned and operated by Valley Library. This includes:
  
  • Group Study Rooms
  • Classrooms
  • Covid-19 Seats such as open study, computers, scanners, etc.
• SMS: This location is for spaces operated by Student Multimedia Services such as their equipment pickup and drop off, consultation appointments and studios.
• LINC: This location is for seats in LINC.

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By adding zones to your location, you can better track the utilization of your spaces and monitor occupancy.

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In Valley Library, each floor is a zone.

Setting Up Categories

Link: Setting up Categories

Link: Add and manage space booking categories

Link: Space Category Booking Restrictions

Categories are determined by how a space is used. At the category level, you customize reservation features specific to how the space is used.

• Custom hours that are different from location hours
• How reservations are made (mediated or unmediated, booking forms)
• Booking limits such as how often and how long reservations can be.
• Description, images, terms & conditions
• Partial email templates for category specific information.

Current Categories with the Valley Library Location

• Open Study (using Seats)
• Computers (using Seats)
• Public Computers (using Seats)
• Express Print (using Seats)
• Scanners (using Seats)
• Microform Reader (using Seats)
• SCARC (using Seats)
• Group Study Rooms
• Classrooms

Current Categories within the SMS Location

• Equipment pickup
• Consultations
• Open Studio Computers
• Studios

Current Booking Limit Settings for Valley Library

Adding Spaces

Link: Adding Spaces to Categories

Link: Spaces: Add, manage, and move spaces in a category

Spaces can be bookable as a whole, part of a larger space, or containers for seats. Outlined below is how our current spaces are set up in Valley Library.

These are the functions you can customize at the Spaces level:

• General information such as accessibility, capacity, and directions to the space
• Detailed information including images, space description, terms and conditions
• Set the status of a space as Active or Inactive

Adding Seats

Link: Setting up and customizing seat bookings

Link: Managing Seat Bookings

Seats can only be added to Spaces that have been set up as a container for seats. Seats is a tab in the Space level settings. When adding a seat, the information you add is similar to creating a Space. Fields include:

• Accessibility and power
• Image and description
• Status (Active or Inactive)

Setting up and Managing Hours

Link: Setting up Hours and Exceptions

Link: Manage hours for a location and its categories, spaces, & items

Managing Hours can be a little confusing in LibCal because there are different types of hours.

• Hours Module LibCal is made up of several different modules. Most of what this page addresses is the Space Module. There is also an Hours module. This module is where you:
  • Set the hours for the building which is not always the same as the hours for our space.
  • Set hours templates that are used when setting hours for the building
  • Link Space Module hours to the building hours
• Spaces Module Location Hours These are the hours we want to manage. As a general rule, these hours are not linked to the building hours because spaces need cleaning hours. Since Valley Library is often open 24/5, linking to the building hours would remove the ability to close space for cleaning. We can:
  • Create custom hours templates to be used for the Spaces module
  • Set hours at the location, category, and space level.

Current Hours in use for Valley Library Categories & Locations

Hours Templates: (Located in the "Hours Templates" tab of the Admin Space Module interface.)

• Covid-19 Public Hours: M-F 10am - 5pm
• Covid-19 Staff Hours: M-F 7am - 7pm
• SMS Regular Hours (Covid): M-F 10am - 5pm
• SMS Studio Hours: M-F 11am - 4pm

Note: Templates for hours post-Covid have not been created yet because the hours of Valley Library moving forward are currently unknown. These will be created, along with information about cleaning hours, when those hours have been determined.

Managing Availability of Spaces

Link: Managing Availability of Spaces (& Equipment)

Link: Change the status of a space

There are times when a space needs to be closed for repair or scheduled maintenance. When this happens, it is important to:

• Make the space unavailable in LibCal to prevent new bookings while the space is undergoing repairs
• Move patron reservations to another space and communicate this to the patron

Fortunately, when you make a space unavailable, the booking doesn't disappear. You can easily find all bookings for the space when you are ready to move them.

Notifying Patrons

When you are moving reservations, patrons will get notified that their original reservation has been cancelled. This is why it is important to let them know that you have moved their reservation to a different room.

• Refer to the notes you took when moving reservations.
• Open Alma and go to "Manage Patron Services" under the Fullfillment menu.
• Enter the patron's name in patron search bar and pull up the patron's account.
• Click on the patron's id number. The should bring up the Identifiers tab as the default. If it doesn't, click on the Identifiers tab.
• The patron's email should be at the bottom of the list.
  • *Pro tip* If you want to verify the email address is the preferred contact email, you can click on the "Contact Information" tab.
• Right click the email address and select "copy cell value"
• Start a new email in Outlook and paste the email address in.
  • It may be tempting to send one bulk email to everyone you have moved. Don't do this. You risk giving out personal information to the wrong people.
• Make sure you are sending the email from Valley Circulation. That way other staff can respond to patrons if you are not available.
• Subject should be "Study room reservation change". 
• Below is an example of an email template you can use. It doesn't include the specific room switch but you may include that if you wish. It depends on how many people you are contacting and how much time you want to spend on this.

Booking Forms & Mediation

Email Customization

Troubleshooting and quirks

Statistics