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The companies that work on the machines will be notified, and can dispense refunds if money has been taken. For in-person visits, the MU Business Office is located inside the MU, up the main inside stairs and to the right. Individuals must complete a form in order to receive the appropriate refunds. The MU is open weekdays: 8 am-5 4:30 pm Monday-Friday.
Refunds
The reimbursement/refund process depends on the type of payment:
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Additionally, some of the vending machines are now equipped with a bar code scanner that scans as the item falls. The theory is, if the snack doesn’t fall, then the barcode does not get scanned and the customer is not charged. So, if a student used a bank card to get a snack or drink, please ask them to check their statement/account and be sure they were actually charged before going through any more hassle.
Learning Commons Supply Vending Machine
This machine will only accept money that has been added to an OSU ID card through an add value machine – no cash, credit or debit cards. Please bear in mind that this does not include money that is in the student's meal plan; that is a separate account system.
For problems with this machine, refer to the Information Desk. During the hours that the Information Desk is closed this duty then shifts to the Circulation desk. The key to the machine is located on the Info Desk key chain (Room 2066) that is hanging in the secure closet.
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Important Notes
- The MU will provide vending machine refunds for all snack and beverage machines located on the OSU campus for up to $5. Refunds are given for cash purchases only.
- Refunds for larger amounts can be referred directly to the vendor.
- For the Pepsi machines: call Pepsi 541-753-0357
- For the food machines: AVS Snack Vending, send an email to chuckb@timbercountrycoca-cola.com