Vending Machines

Food and Drink Machines

The Memorial Union (MU) is in charge of the Valley Library's food and drink vending machines. When handling a situation re: vending machines, please gather the following information:

• Which machine was being used and what happened?
• Did it take the money?  If so, what type of payment was used: cash (coins or bills?), credit card, debit card, or Orange Cash?
• Did it dispense the product at all? Did it become stuck? If so, where in the machine?
• Did the machine not provide change?
• Did the machine display any messages?

Once machine is identified, please obtain the service number:

• Pepsi machines are labeled on the inside left-hand side.
• Food machines have service numbers listed on the back (upper back left-hand side).
• If you cannot obtain the service number, please describe its specific location in the building.

Once you gather this information, email it to the MU Information Desk: mu.infodesk@oregonstate.edu

Refunds

The reimbursement/refund process depends on the type of payment: 

Orange Cash, Orange Rewards or UHDS Dining Plans – Patron should go to the ID Center (if the ID Center is closed, go to the MU Info Desk and complete a form) 

US Currency (cash) – MU Information Desk. They will issue Pepsi Bucks as a refund.

Credit or Debit Cards – File a dispute with the bank who issued the card