2016-05-17 Meeting Notes
Date
17 May 2016
Attendees
- Ryan Ordway (Unlicensed)
- David Manela (Unlicensed)
- Dan Moore (Unlicensed)
- Marc Rempel (Unlicensed)
- Josh Gum (Unlicensed)
- Brandon Straley (Unlicensed)
- Mike Eaton (Unlicensed)
Goals
Discussion Items
| Time | Item | Who | Notes |
|---|---|---|---|
| Shared Drives | Margaret | Margaret will finish the document, all can help. | |
| JIRA | Ryan | Need to redirect Broken Equipment form to Libtech.support@oregonstate.edu Let's try to update JIRA, see if the updates make it easier to use, and then see if we want to keep it. | |
| Responsiveness to library needs/request | All | Everyone in the library needs something from us. How to communicate our process, track the requests, keep requesters updated. Also: how to stay positive, and how to set reasonable expectations. | |
Action Items
- @Margaret will finish the document and take to Admin Briefing
- Devs can redirect the broken equipment form to libtech.support@oregonstate.edu
- Dan and Margaret will work on updating the Technology Support Page