2016-05-17 Meeting Notes

2016-05-17 Meeting Notes

Date

17 May 2016

Attendees

  • @Margaret Mellinger (Unlicensed)

  • @Ryan Wick (Unlicensed)

  • @Ryan Ordway

  • @David Manela (Unlicensed)

  • @Dan Moore (Unlicensed)

  • @Marc Rempel (Unlicensed)

  • @Josh Gum (Unlicensed)

  • @Brandon Straley (Unlicensed)

  • @Mike Eaton (Unlicensed)

Goals

Discussion Items

Time

Item

Who

Notes

Time

Item

Who

Notes

 

Shared Drives

Margaret

Margaret will finish the document, all can help.

 

JIRA

Ryan

Need to redirect Broken Equipment form to Libtech.support@oregonstate.edu

Let's try to update JIRA, see if the updates make it easier to use, and then see if we want to keep it.

 

Responsiveness to library needs/request

All

Everyone in the library needs something from us. How to communicate our process, track the requests, keep requesters updated. Also: how to stay positive, and how to set reasonable expectations.

 

 

 

 

Action Items

@Margaret will finish the document and take to Admin Briefing 
Devs can redirect the broken equipment form to libtech.support@oregonstate.edu
Dan and Margaret will work on updating the Technology Support Page